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Our experts solve your dilemmas...
Q.
We are a 17-man IT consultancy which has been running for just over a year. Our biggest client has just offered us a massive piece of business in its US and Paris offices, starting immediately. The contract is a profitable one, which would triple our turnover. The problem is that we would have to double our staff numbers to service the contract straight away. I have three main concerns. The first is the disruption this would cause to the business, at the expense of my other clients. The second is becoming over-reliant on one customer. The third is the strain on the company’s funds that will be made when new staff are hired. I’m starting to think that turning down this contract may be best for the health of the business. What advice can you offer?
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