Managing your IT infrastructure
Q.
Over the last year, our IT infrastructure has become increasingly pivotal to retaining business. We’ve implemented a number of management tools from different sources, some better than others, but we’re finding that the ‘kitbag’ approach is less than optimal. Some of the tools are basic, they lack integration, and don’t have adequate support. We’d love to adopt a vendor approach to circumvent these issues, but I’ve heard that management tools from the likes of Hewlett Packard, CA and IBM are very expensive to buy and implement. Is there a solution to this problem?